Shipping policy

Shipping Information

Free Shipping

Italy: free shipping for orders over €69.

Europe: free shipping for orders over €100–150 (depending on the country).

Processing and Delivery Times

Orders are processed within 24 hours.

Delivery takes place within 2/7 days.

Shipping Address

Please ensure you enter your full name and correct address to avoid delays.

Order Tracking

After payment, you will receive an email with a tracking link to monitor your order at every stage.

Customs Fees

Any customs duties or taxes are the responsibility of the customer.

Return and Exchange Policy

📩 Return requests: carine@bellaeterea.com

You can return an order within 14 days of receipt.

The following items are non-returnable: sale items and earrings (for hygiene reasons).

Return shipping costs are the responsibility of the customer.

BELLAETEREA is not responsible for returns sent without tracking.

BELLAETEREA
Frazione Villanova 13A
Santa Maria della Versa
27047 – Pavia
Italy